Returns & Exchanges
At Old Faithful Shop, we take pride in the quality of our home goods and want you to be completely satisfied with your purchase. If an item doesn't meet your expectations, we offer returns on most unused products within 30 days of delivery.
Initiate Your Return
Contact our customer support team with your order number and the name of the item you wish to return to receive a Return Authorization.
Pack with Care
Ensure the item is in its original, unused condition and securely packaged in the original box to prevent damage during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing